Sale and shipping conditions

The following conditions will be applied to the online purchases

1. How to place an order
Visit our website and select your motorbike from the menu on the top of the page. You will then see all the available products for the model you chose. Click on the item you are interested in to know more details. If you decide to buy it, you can add it to the virtual shopping bag.
Once you add the first product to the shopping bag, you can go to checkout placing your order or you can continue shopping.

2. Prices
All our prices are expressed in Euro (see: currency exchange) and they do not have a 22% VAT applied, both for companies or private buyers.

3. Shipping information
Deliveries are always prepared during office hours. It is not possible to prepare deliveries by appointment. If the carrier doesn't find anyone to deliver the parcel to, he will leave a notice. That notice can be used by the addressee to make arrangements on the delivery.
The shipping cost depends on the total volume and weight of the parcel.
To know exactly how much you are going to pay, you only have to proceed with your online order: during the compilation, before confirming, you will see the amount displayed.
We recommend you to always verify the integrity of the parcel when you receive it, checking that it is properly closed with our “FG Special Parts” tape.

4. Payment terms
We give you four different types of payment to suit all needs:
- Payment directly to the shipper upon delivery (only for deliveries to Italy, Repubblica di San Marino and Città del Vaticano); if you choose this method, 6.20€ will be added to the total price of the order
- Payment using a wire transfer, addressed to: FG Gubellini srl – IBAN: IIT 15 E 05387 36900 000000650346, Banca Popolare Dell'Emilia Romagna; the payment must be done in three days from the order confirmation
- Payment via PayPal. You will find a Paypal button at the end of the ordering procedure: that will lead you to Paypal's website and you will easily be able to pay at the moment. If you find this process difficult, feel free to contact us via e-mail at: magazzino@fgspecialparts.it to be helped

5. Discounts
Every product's page shows the item's list price and the discount reserved for the online purchases. The suggested costs already include a 22% VAT.

6. Delivery time
Every product's page shows you an approximate delivery time from the moment of your order. Those times do not strictly depend on a real availability in our warehouse. In case of unexpected or non-modifiable events, we will not be responsible for the eventual delay or the missing delivery, and we will be able to solve the whole order or part of it, as well as suspend or vary the execution.

7. Warranty
24 months on quality
All the products are covered by a 24 months warranty from the delivery date, on defects of material or manufacture (except for sales of second-hand products: they have a 6 months warranty). The defective product will be repaired or substituted for free if it is still on its warranty, and the customer will not be charged of any cost. We cannot guarantee on defects due to improper use and we do not assume any responsibility for damages caused by incorrect usage.
We decline every responsibility on consequences or damages derived from the items we sell, leaving the responsibility to their constructors.
To return a product, it is fundamental to communicate us the problem to agree some procedures. The products must be returned in adequate packing, with a copy of the related invoice and a clear explanation of the noticed defects attached.

8. Privacy
FG Special Parts will preserve the customer's personal info and will only use it for aims strictly related to the preparation and the delivery of the ordered products.
All the personal data you enter will be used lawfully, honestly and adopting the necessary proceedings to guarantee the maximum privacy possible. The info you enter in our order form is all protected and encrypted with the security system SSL 256 bit, which makes them indecipherable. They will only be communicated to the subjects that are strictly connected to the processing of your order (courier, post offices, banks and similar ones).


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